ArtsGo.com / 2009-05-18
shipping & delivery
We pack your art with extra care and get it to you just as fast as we can. Find out how to estimate shipping fees and delivery times below.
Art prints are rolled with thick paper to protect against dust before being packaged in corrugated triangular shipping containers. There is not an option at this time to ship the items flat. Framed items are covered securely and placed in adjustable corrugated inserts that lock the frame in position.
Shipping rates vary depending on the type of art you order and how quickly you'd like it to arrive.
TRACKING YOUR ORDER
You can quickly check the status of a current order with your order number and email address. As soon as your art ships, we'll send you a confirmation email that includes a tracking number. Tracking is not provided for international standard shipments.
Is my package insured?
Artsgo.com guarantees your satisfaction and we will give you a refund or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our Customer Support Team by email:firstname.lastname@example.org.
What happens if only a portion of my order is available for immediate shipment?
In order to offer you the lowest shipping rates, we combine similar items in one shipment subject to the processing times of all items in the shipment (see Processing & Delivery Times). If a temporary out of stock item should prevent available items on your order from shipping when expected, you may specifically request that the available items be shipped separately. This will not affect your shipping charges, but you must contact our Customer Support Team directly by email:email@example.com.
Can I ship to a P.O. box?
Yes, within certain guidelines. The USPS delivers packages 11" x 14" and smaller to a P.O. box. Larger items must be shipped to a street address.We can also ship to an APO through the USPS.